Course Name
Internal Quality Auditing: ISO 19011: 2018 – Guidelines for auditing management systems Training
Course Overview
Welcome to the Internal Quality Auditing: ISO 19011: 2018 – Guidelines for auditing management systems Training offered by ARG Academy. This training program is designed to guide participants through the reference guidelines for international standards (ISO/EN) concerning management system audits. The curriculum covers everything from audit terminology, definitions, and principles, to the practical aspects of managing an audit programme and evaluating auditor competence.
Course Objective
At the end of this presentation, participants should be able to achieve the following session objectives:
● Understand the fundamental need to conduct an audit.
● Know the purpose and benefits associated with an audit.
● Identify the key qualities required to be a good auditor.
● Understand the specific responsibilities of both a lead auditor and an auditor.
● Be fully prepared for the audit process.
● Conduct the audit effectively.
● Recognize and accurately resolve potential difficulties during an audit.
● Accurately report the audit findings.
Course Benefits
Participating in this training provides significant professional and organizational value:
● Participants will become qualified Internal Quality Auditors equipped with the knowledge of best practices for conducting audits across various management systems.
● The training helps auditors and organizations ensure that their audit processes are effective, consistent, and strictly aligned with international best practices.
● Attendees will master key elements such as standardized audit processes, versatility in auditing, and improved audit quality.
● The program actively promotes objectivity and impartiality while providing clear guidance for audit programs and auditors.
● The acquired knowledge ultimately contributes to the overall success and continual improvement of management systems, supporting international recognition.
Who Must Attend
This training is designed for professionals aiming to become a qualified Internal Quality Auditor. It is also highly beneficial for existing auditors and organizational personnel who need to ensure their internal audit processes are effective, consistent, and aligned with international best practices.
Methodology
The course utilizes an interactive lesson plan that combines expert instruction with active participant practice:
● Set the Stage: The training begins with an interactive ice breaker focused on identifying different types of audits and understanding what is required to become a qualified Internal Quality Auditor.
● Instructor-Led Content: The facilitator illustrates key concepts, overviews, and factors of ISO 19011:2018 using PowerPoint presentations, flip charts, and comprehensive handouts.
● Interactive Practice: Participants actively engage by writing down their existing knowledge, asking clarifying questions, and answering provided questionnaires.
● Hands-on Workshop: Attendees participate in a dedicated Internal Quality Audit Workshop to solidify their auditing skills.
● Review and Transfer: The session concludes with a summarized review of the whole presentation and the distribution of reference handouts covering international standard guidelines (i.e., ISO/EN).
Course Duration
● The duration of this training program is 2 days.
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